Mavis Lo | Product and Brand Designer

Redesigning a legacy database system

{product design} {showcase} {shipping in 2027}

Overview

Timeline

1 year

Role

Product designer

Team

2 PMs

1 PL

7 Devs

3 Designers (including me)

Tools

Figma

v0 for prototyping

Home Again Furniture Bank (HAFB) has long outgrown its legacy database system which is prone to inaccurate reporting, broken search functionality, and it lacks login access for partner agencies and donors. As a result, coordinators are forced to manually handle referrals, inventory tracking, dispatches, and report generation, limiting the number of families the organization can serve.

Who is Home Again Furniture Bank?

Home Again Furniture Bank is based in Newfoundland and Labrador. It is a non profit that addresses furniture poverty by collecting gently used furniture and delivering it to clients referred by community organizations. HAFB has been operating for 10 years and has provided furniture and services to more than 4,400 homes, serving families and individuals in the community.

Constraints

Well defined and rigid SOW

Building upon Shadcn UI kit

Established Brand Identity

1 year deadline

Newfoundland specific

Small (but mighty) team

Goal

Design and develop a platform that reduces this manual workload, allowing HAFB staff to operate more efficiently and expand their impact.

Final solutions

Client referral from agents

Client referral / exists in directory / select client from directory